Privacy Policy

1. Data Controller

• Name: Five Star Auto SIA
• Registration No.: 40203262454
• Legal Address: Ikšķiles iela 16 – 103, Rīga, LV-1057
• Email: info@fivestarauto.lv
• Website: fivestarauto.lv

2. Definitions

• Client – any natural person who uses or wishes to use our services.
• Personal Data – any information about an identified or identifiable natural person.
• Processing of Personal Data – any operation performed on personal data (collection, storage, use, etc.).
• Cookies – small text files stored on your device when you visit our website.

3. Purposes and Legal Basis for Processing

• Providing and improving our services.
• Concluding and performing a contract.
• Compliance with legal requirements.
• Legitimate interests (security, fraud prevention).
• With your consent – marketing, analytics, cookies.

4. Categories of Data

We process identification, contact, professional, financial, and family data, as well as website usage data.

5. Data Recipients

Data may be shared with partners (lenders), service providers, and public authorities in cases required by law.

6. Retention Periods and Security

We retain data for as long as necessary to achieve the stated purposes or comply with legal requirements. We apply modern technical and organizational security measures.

7. Your Rights

• Access your data and receive copies of it.
• Correct inaccurate data.
• Request deletion ("the right to be forgotten").
• Restrict processing.
• Object to processing.
• Withdraw consent.
• Data portability.

8. Cookies

Our website uses cookies — detailed information is available in our Cookie Policy.

9. Contact and Complaints

If you have questions about this policy or the processing of your data, please contact us: info@fivestarauto.lv. Complaints can be filed with the Data State Inspectorate: www.dvi.gov.lv.